Delivery & Returns

Deliveries:

We aim to dispatch all standard orders within 3-4 working days. Stock levels may fluctuate so if, unfortunately, an item from your order goes out of stock, we will contact you immediately.

UK ONLY: some items have free shipping.

INTERNATIONAL DELIVERIES: We deliver to U.S.A, Canada, India, Australia, New Zealand, South Africa and all of Europe. These deliveries can take between 3-17 working days. Shipping charges will be calculated at checkout. 

Customers will be responsible for paying any duty that may be added. 

Returns:

• Damages or discrepancies must be reported in writing to info@mysoulstyle.co.uk within 14 working days of receipt.
• Credits or replacements can only be made once the goods have been returned for inspection.
• Customers must contact info@mysoulstyle.co.uk prior to returning goods.
• No returns on Jewellery and hair products